Warning: include(../mottos_en.php) [function.include]: failed to open stream: No such file or directory in /home/agree/domains/agreement.pl/public_html/en/szkolenia.php on line 28
Warning: include(../mottos_en.php) [function.include]: failed to open stream: No such file or directory in /home/agree/domains/agreement.pl/public_html/en/szkolenia.php on line 28
Warning: include() [function.include]: Failed opening '../mottos_en.php' for inclusion (include_path='.:/usr/local/lib/php') in /home/agree/domains/agreement.pl/public_html/en/szkolenia.php on line 28
TRAINING
The purpose of Agreement® training is to learn the effective and professional
recognition and satisfaction of the client’s demands and how to combine the individual stages
of sales into one logic and cohesive entirety targeted at long-term customer cooperation.
Hence, the training does not only provide the knowledge and practical sales skills but allows
the trainees to realise and utilise their natural capabilities, skills and internal motivation
to be a sales leader.
Training’s deliverables:
* Motivation to work as a salesman
* Understanding the purpose of sales
* Recognising clients’ styles of behaviour
* Identifying clients’ needs
* Building client rapport
* Ability to present a product
* Ability to present a product’s price and defend it
* Negotiation skills
* Long-term cooperation with client
* Knowledge on the terms of Public Tenders
The framework of the training is focussed on practice and is run interactively with the active involvement of trainees. In 30%, the training covers the conveyance of theoretical knowledge and 70% embraces practical exercises. Custom materials, tests, presentation techniques, art of negotiation, recording and analysing the scene, role-plays, case-studies are prepared in a manner ensuring the active engagement of all participants in the course and the effective use of time. Such training process enables to memorise the practical knowledge and experience permanently and provides an easy-to-use tool in everyday work. Follow-up is ensured by the materials used in the course of the training and @greement, being one element of training and tests @greement allows to continue training without having to spend time and training costs while ensuring that learning and knowledge improvement continues.
Each type of training is tailor-made to meet the client’s specific demands.
Training for recruiters and interviewers of prospective salespeople on how to select and evaluate potential candidates for salespeople.
One-day introduction training for Sales Representatives to familiarise them with the rudiments of sales and customised to the product particularities in the Representative’s activity.
Three-days trainings for new and experienced Sales Representatives broadening the practical and theoretical knowledge on sales but also giving basic skills of presentation, negotiation, of identifying the product benefits and its advantages from the Client’s standpoint.
Training for experienced Sales Representatives on how to build partnerships with customers and how to gain trust and the reputation of a reliable partner at each stage of the sale process.
Specialist workshops (Active Salesman, Behaviour Styles, Presentation, Negotiations and Public Tenders) excelling theoretical knowledge and practical abilities in a specific domain.
Training for staff who contact customers by telephone to improve their skills in customer acquisition, overcoming customers' doubts and finalizing transactions over the phone and to give them general instruction on how to work in Customer Service and Call Centre departments.
Training for executives and management personnel in Sales and Customer Service Departments on how to improve their skills in charismatic team management and motivating and supporting staff in achieving sales targets.
Workshops for sales trainers and managers on coaching during joint field work assignments with salespeople.
Training for staff involved in customer service - directly and by telephone – covering such areas as consumer law, servicing and complaints procedures and customer service standards.
Training for Internet salespeople and customer service personnel to show them how to create a marketing message on websites and in online stores and how to build a positive image of the company.
One-day workshops for all company employees on self-presentation, showing assertiveness and empathy in dealing with customers and colleagues, interpersonal communication, coping in a situation of change and conflict, coping with stress, and work organization, which will lead to a growth in work productivity and improved communication skills.
Motivational seminars for employees and sales agents on how to show the benefits of doing business with their company and how their belief in the value of the company's products can effectively lead to the acquisition of new customers.
Closed training with the form, place and time customised to the specific Client’s demands. Individual training for Sales Representatives (coaching) can also be held during closed training.
Training’s deliverables:
* Motivation to work as a salesman
* Understanding the purpose of sales
* Recognising clients’ styles of behaviour
* Identifying clients’ needs
* Building client rapport
* Ability to present a product
* Ability to present a product’s price and defend it
* Negotiation skills
* Long-term cooperation with client
* Knowledge on the terms of Public Tenders
The framework of the training is focussed on practice and is run interactively with the active involvement of trainees. In 30%, the training covers the conveyance of theoretical knowledge and 70% embraces practical exercises. Custom materials, tests, presentation techniques, art of negotiation, recording and analysing the scene, role-plays, case-studies are prepared in a manner ensuring the active engagement of all participants in the course and the effective use of time. Such training process enables to memorise the practical knowledge and experience permanently and provides an easy-to-use tool in everyday work. Follow-up is ensured by the materials used in the course of the training and @greement, being one element of training and tests @greement allows to continue training without having to spend time and training costs while ensuring that learning and knowledge improvement continues.
Each type of training is tailor-made to meet the client’s specific demands.
Training for recruiters and interviewers of prospective salespeople on how to select and evaluate potential candidates for salespeople.
One-day introduction training for Sales Representatives to familiarise them with the rudiments of sales and customised to the product particularities in the Representative’s activity.
Three-days trainings for new and experienced Sales Representatives broadening the practical and theoretical knowledge on sales but also giving basic skills of presentation, negotiation, of identifying the product benefits and its advantages from the Client’s standpoint.
Training for experienced Sales Representatives on how to build partnerships with customers and how to gain trust and the reputation of a reliable partner at each stage of the sale process.
Specialist workshops (Active Salesman, Behaviour Styles, Presentation, Negotiations and Public Tenders) excelling theoretical knowledge and practical abilities in a specific domain.
Training for staff who contact customers by telephone to improve their skills in customer acquisition, overcoming customers' doubts and finalizing transactions over the phone and to give them general instruction on how to work in Customer Service and Call Centre departments.
Training for executives and management personnel in Sales and Customer Service Departments on how to improve their skills in charismatic team management and motivating and supporting staff in achieving sales targets.
Workshops for sales trainers and managers on coaching during joint field work assignments with salespeople.
Training for staff involved in customer service - directly and by telephone – covering such areas as consumer law, servicing and complaints procedures and customer service standards.
Training for Internet salespeople and customer service personnel to show them how to create a marketing message on websites and in online stores and how to build a positive image of the company.
One-day workshops for all company employees on self-presentation, showing assertiveness and empathy in dealing with customers and colleagues, interpersonal communication, coping in a situation of change and conflict, coping with stress, and work organization, which will lead to a growth in work productivity and improved communication skills.
Motivational seminars for employees and sales agents on how to show the benefits of doing business with their company and how their belief in the value of the company's products can effectively lead to the acquisition of new customers.
Closed training with the form, place and time customised to the specific Client’s demands. Individual training for Sales Representatives (coaching) can also be held during closed training.
Dolphins are driving the shoals of fish and diffuse their relish while leaping over the water.
They gain momentum for the next leap when submerging.